Commercial Services Coordinator

Position: Project Coordinator Commercial Moving (Entry-level or experienced positions available)

In-Office (only), Full Time (40 hours per week), Benefits Package Available

First Class Moving Systems is looking for entry-level or experienced project coordinators to join the Commercial Services team. We are a rapidly growing and expanding company focused on excelling past customer expectations and standards through our four major brands: First Class Moving Systems, First Class Commercial Services, First Class Global Logistics, and First Class Interior Solutions. Our team members are passionate about growth, innovation and collaboration. We are constantly striving to improve and better ourselves, so that we can better support our clients. If you have growth mindset, and you thrive under pressure, you are probably a great fit for our team!

The Commercial Services Coordinator (“CSC”) will have two primary functions: 1) Coordination and 2) Billing. The CSC manages booked commercial orders from the point of sale and acts as the liaison between First Class and the client throughout the duration of the project. They perform a variety of activities to ensure invoices and documents are accurate, and discrepancies are resolved and are submitted promptly and according to company policy.

Top applicants will be skilled verbal and written communicators with excellent presentation, customer service, time management, and computer skills with experience providing support to a busy office environment.

Essential Duties and Responsibilities· Work directly with sales, project managers, operations, crew members, and clients to effectively plan and implement services
· Review, confirm, and enter project details, service requests, and revenue for each project
· Create and manage data, spreadsheets, service agreements, paperwork, and other documents as needed relating to commercial projects
· Document all details and communications relating to each project including (but not limited to) final scope, timelines, pricing, requests, changes, and client feedback
· Track timelines and document progress relative to established benchmarks
· Invoice projects within the established timeframe while ensuring all client-specific criteria is met and collect payments as needed

Candidate should display the following characteristics:
· Quickly and accurately process detailed data (can receive a high volume of data and pull out needed information without sacrificing the details)
· Great at Multi-tasking (Required)
· Able to prioritize tasks by urgency
· Capable of applying general/basic instructions to find solutions to similar situations
· Handles stress with a positive attitude
· Willing to ask for assistance and provide assistance when needed
· Able to work independently to complete tasks without heavy supervision
· Strong organization skills (task management and follow through)
· Embraces change and has the ability to adapt

Salary (in USD)

$17 to 28 Per Hour